Geraldi, Joana G.: The balance between order and chaos in multi-project firms – A conceptual model; in: International Journal of Project Management, Vol. 26 (2008), No. 4, pp. 348-356.
http://dx.doi.org/10.1016/j.ijproman.2007.08.013
Geraldi takes a deeper look into multi-project settings at the ‚Edge of Chaos‘. Geraldi describes the Edge of Chaos as that fine line between chaos and order. Wikipedia (I know I shouldn’t cite it) has something else to say about the Edge of Chaos:
In the sciences in general, the phrase has come to refer to a metaphor that some physical, biological, economic and social systems operate in a region between order and either complete randomness or chaos, where the complexity is maximal. The generality and significance of the idea, however, has since been called into question by Melanie Mitchell and others. The phrase has also been borrowed by the business community and is sometimes used inappropriately and in contexts that are far from the original scope of the meaning of the term.
Geraldi defines the Edge of Chaos as a match between complexity and flexibility. Complexity can either be located within faith or facts. Flexibility, on the other hand, is either high or low, whilst it is measured along the dimensions of scope + goals, processes + tools, and roles + staffing. Geraldi argues that only two of these archetypes represent a fit (highlighted below):
Complexity | Faith | Bureaucratisation of Chaos | Creative Reflective |
Fact | Mechanic-Structured | Chaotification of order | |
Low | High | ||
Flexibility |