Pinto, J.K.; Slevin, D.P.: Balancing strategy and tactics in project implementation; in: Sloan Management Review, (1987), pp. 3341.
This article is a very classic. It is one of the most cited articles on success factors in research papers on IT projects. Pinto & Slevin outline 10 critical success factors (most of them seem common sense today), which are make-or-break factors on any given project
- Communication
- Project Mission
- Top Management Support
- Project Schedule
- Client Consultations
- Personnel Recruitment, Training, and Selection
- Technical Tasks
- Client Acceptance
- Monitoring & Feedback
- Trouble Shooting